In order to access the data with HP, you must run the diagnostics (UEFI may be required), or use the HP Support Assistant battery check and find the advanced info. (Firmware quirk) Some laptops like to show 0% wear in BatteryInfoView - notably most HP models.The 45Wh 34GKR is prone to it, but to a lesser degree (2014 DOM/E7440). Notably, the NX31D (DOM unknown/2x with same issue) 65Wh (2014 DOM/E6440) and a RMJFW 65Wh Extended (2014 DOM/E6220). I have seen this on a few OEM Dell batteries. (EOL quirk) Some Dell batteries hold incorrect data once the battery is heavily worn, or end of life.Only occurs if the laptop shuts off early.(BIOS lockout) Some Lenovo laptops have a 7% critical capacity lockout (0190).Immediately charge the battery once the laptop shuts off. (BIOS lockout) HP laptops have a 15% BIOS lockout and need to be bypassed for a full discharge.
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